Welcome to JP Tour and Travel! By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before booking or using any services provided by JP Tour and Travel. If you do not agree to these terms, you should not use our services.
1. Services Provided
JP Tour and Travel offers taxi and travel-related services including local and outstation taxi bookings, airport transfers, corporate transportation, event transportation, and more within the Delhi NCR region. The services are subject to availability and may vary based on location, demand, and other factors.
2. Booking and Payment
Booking Process: Customers can book our services via our website, mobile app, phone, or in person. By completing a booking, you confirm your acceptance of our terms and conditions.
Payment: Payment for services can be made online via credit/debit cards, payment wallets, or in cash to the driver. Full payment is required before or at the time of the service, as per the payment option selected during booking.
Pricing: Prices for services may vary depending on the type of service, duration, distance, and additional charges. The final fare will be confirmed at the time of booking or before the start of the service. We reserve the right to modify prices at any time, but any changes will be communicated to you in advance.
3. Cancellations and Refunds
Cancellation by Customer: If you wish to cancel a booking, please do so at least [time period] in advance. Cancellations made after this period may incur a cancellation fee as specified during the booking process.
Cancellation by JP Tour and Travel: We reserve the right to cancel a booking if there are unforeseen circumstances such as vehicle unavailability, weather conditions, or force majeure events. In such cases, a full refund will be provided.
Refunds: Refunds for services will be processed according to the cancellation policy or as applicable based on the nature of the booking.
4. User Obligations
Accurate Information: You agree to provide accurate, current, and complete information when booking our services, including your name, contact details, and payment information.
Responsible Use: You are responsible for the proper use of our services and agree not to engage in any illegal or harmful activities. This includes respect for the driver, vehicle, and other passengers.
Behavior: You are expected to maintain proper behavior while using our services. Any abusive, offensive, or illegal behavior towards the driver or other passengers will not be tolerated and may result in immediate termination of the service without refund.
5. Limitation of Liability
JP Tour and Travel is not liable for any loss, damage, delay, or inconvenience caused by circumstances beyond our control, including but not limited to traffic conditions, accidents, weather conditions, mechanical failures, or acts of force majeure.
Our liability is limited to the amount paid for the service in question and does not cover any consequential, incidental, or special damages.
6. Insurance
We maintain appropriate insurance coverage for all vehicles in our fleet as required by law. However, we recommend that you have personal travel insurance to cover any additional risks associated with your journey.
7. Safety and Conduct
Seat Belts: It is mandatory to wear seat belts at all times while using our vehicles.
Alcohol and Drugs: Consumption of alcohol or drugs inside our vehicles is strictly prohibited.
Smoking: Smoking is not allowed in any of our vehicles.
8. Vehicle and Driver Details
Vehicle Type: We provide a range of vehicles based on availability and customer preferences. The vehicle model may vary from what is shown on the website or booking confirmation.
Driver Conduct: All drivers are required to follow professional conduct and provide a safe and comfortable experience for all passengers. If you have concerns about the driver’s behavior, please contact us immediately.
9. Privacy and Data Protection
Your privacy is important to us. By using our services, you consent to the collection, storage, and use of your personal data as described in our Privacy Policy. We ensure that your data is kept secure and used solely for providing our services and improving your experience.
10. Force Majeure
JP Tour and Travel is not responsible for any failure or delay in performance due to circumstances beyond our control, including but not limited to natural disasters, strikes, pandemics, governmental actions, or any other event of force majeure.
11. Changes to Terms and Conditions
We reserve the right to update or modify these terms and conditions at any time. Any changes will be posted on our website, and the updated version will be effective immediately upon publication. We encourage you to review these terms periodically.
12. Dispute Resolution
Any disputes arising from the use of our services will be subject to the jurisdiction of the courts in Delhi, India. In case of any disagreements, we will make reasonable efforts to resolve the issue amicably.
13. Contact Information
If you have any questions, concerns, or complaints about these terms and conditions or our services, please contact us at:
JP Tour and Travel
📞 Phone: +91-7240090390
📧 Email: raojpyadav0@gmail.com
🌐 Website: jptaxiandtravel.com
By booking and using our services, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined above.
Thank you for choosing JP Tour and Travel!